The Wisconsin Public Service has once again proven its dedication to providing exceptional service to its customers.
J.D. Power has recognized WPS as the top electric utility business in the Midwest for residential customer satisfaction.
The WPS earned this prestigious honor by delivering an outstanding performance in the J.D. Power 2023 Electric Utility Residential Customer Satisfaction Study.
In fact, their score was 30 points higher than the national average for electric utilities across the United States.
The WPS takes pride in serving homes and businesses in northeast and north central Wisconsin with utmost excellence.
They continually strive to enhance their services and engage with the customers.
Some of the steps they’ve taken to do so consist of developing a modern and user-friendly mobile app that allows customers to manage their accounts from anywhere.
They’ve improved their power outage map to provide detailed information about outages and repairs.
And they assist others in managing costs through flexible billing options, payment plans, and energy efficiency initiatives.
This isn’t their first time receiving recognition for their customer satisfaction either; they received this honor back in 2021 as well.
It’s clear that the WPS is committed to providing top-notch service to its customers.
