UnitedOne Credit Union has received a couple of awards.
The local credit union was honored for having the Best Member Advocacy and Most Appreciative Staff as a part of the MemberXP Best of the Best Credit Union Awards.
The MemberXP designation is an annual acknowledgment bestowed upon credit unions that consistently excel in delivering exceptional member service during a calendar year.
They use mystery shoppers and member surveys to gauge the overall member experience across multiple delivery channels.
Last year, over 300,000 surveys were deployed nationwide among nearly 8 million credit union members across the country.
UnitedOne CEO Kim Rooney said she is very proud of her team for all their commitment to quality service, noting, “Our employees come to work every day ready to help our members succeed financially. Awards like these are the result of their hard work and commitment.”
You can learn more about UnitedOne Credit Union by visiting UnitedOne.org.