The Wisconsin Public Service is emphasizing the importance of customers who are facing difficulties with their energy bill payments promptly seeking assistance to avoid potential disconnection, as the state’s residential disconnection moratorium is set to expire on April 15th.
Throughout the year, WPS actively collaborates with customers to provide flexible payment plans and support in accessing energy assistance.
Due to favorable natural gas prices and milder weather conditions, the average heating bill for WPS customers was approximately $200 lower this winter compared to the previous year.
WPS reiterates that disconnection is always a last resort and advises customers behind on payments to visit wisconsinpublicservice.com, utilize the WPS app, or contact 800-450-7260 to arrange payment schedules and explore financial and energy assistance options.
